Frequently asked questions
Do cookies mean I could get cold calls or junk mail?
Can cookies pass on my personal information to others?
Do cookies compromise my security when I’m sending a message?
The cookies we use are completely safe. In fact, many of them are used purely to provide important security features such as protecting your data and your interest.
Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognize a user’s device.
How cookies make our website safer and easier to use
Finally, we use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don’t like and how we can improve things for you.
When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as Voxtur SA is not responsible or liable for their privacy practices.
How we work with trusted third parties
Third parties are trusted suppliers to Voxtur SA. They include our insurance policy providers, partners who provide important functionality to our website, such as our live chat service, and partners who help us improve our website, who provide statistics about which pages are visited most frequently.
You will only ever be shown Voxtur SA advertisements on our website – never those from other companies. Of course, you may see Voxtur SA advertisements when browsing other companies’ websites too. Some of these will be general campaign-related adverts but others will be tailored to your likely interests based upon previous web browsing activity.
How we improve our email
We use email analytics and reporting tools to see how many of our emails are opened and which links receive the most clicks. Knowing which articles and topics our customers like and which they don’t like helps us improve our content and make our emails more relevant.
We maintain strict security standards and procedures to prevent unauthorized access to information about you.